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Americans with Disabilities Act
ADA Compliance
The Village of Woodridge does not discriminate on the basis of disability or handicap in employment or the provisions of services.  It is the intent of the village to provide people with disabilities equal opportunity to participate in or enjoy the benefits of village services, programs, or activities, and to provide a bias-free work environment for employees with disabilities.

To ensure compliance, the village has designated the Assistant Village Administrator to serve as the Village of Woodridge’s ADA Compliance Coordinator.  The Assistant Village Administrator is responsible for the coordination of the village’s efforts to ensure compliance with the act, and to investigate any complaint against the village alleging non-compliance with the act.

Notice Under the Americans With Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the Village of Woodridge will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment
The Village of Woodridge does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the US Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication
The Village of Woodridge will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Village of Woodridge’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies & Procedures

The Village of Woodridge will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Village of Woodridge offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Village of Woodridge, should contact the office of Peggy Halik, Assistant Village Administrator, 630-719-4708, as soon as possible but no later than 48 hours before the scheduled event.

Additional Modifications
The ADA does not require the Village of Woodridge to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Complaints that a program, service or activity of the Village of Woodridge is not accessible to persons with disabilities should be directed to Peggy Halik, Assistant Village Administrator, 630-719-4708.

The Village of Woodridge will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Grievance Procedure
This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990.  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Village of Woodridge.  

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

File a Complaint
The complaint should be submitted by the grievant and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation. We have a grievance / complaint form available online. Complete the form and submit to:
Peggy Halik, ADA Coordinator / Assistant Village Administrator
Village of Woodridge
5 Plaza Dr.
Woodridge, IL 60517

Discuss Complaint & Possible Resolutions

Within 21 calendar days after receipt of the complaint, the ADA Coordinator or a designee will meet with the complainant to discuss the complaint and the possible resolutions. After complaint submission, the ADA Coordinator or a designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of the Village of Woodridge and offer options for substantive resolution of the complaint.

Appeal
If the response by the ADA Coordinator or a designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 21 calendar days after receipt of the response to the Village Administrator or his/her designee.

Within 21 calendars after receipt of the appeal, the Village Administrator or his/her designee will meet the complainant to discuss the complaint and possible resolutions.  Within 21 calendars after the meeting, the Village Administrator or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.  The decision of the Village Administrator shall be final.

All written complaints received by the ADA Coordinator or a designee, appeals to the Village Administrator or her designee, and responses from these two offices will be retained by the Village of Woodridge for three years.