Below are frequently asked questions. If you have any other questions not addressed here, please call (630) 719-4740.
The lobby of the Police Department will be open from 8:00 a.m. – 4:30 p.m. Monday through Friday. However, Police service is still available on a 24 hour basis.
The Police Department will respond to calls 24 hours a day 7 days a week. In order to receive police service, you can either come to the Police Station and use the call box and request to speak to an officer or dial 911 for police response to your location.
You may pay the parking ticket at the Police Department during our normal business hours (8:00 AM to 4:30 PM Monday through Friday). A drop box for payments is available in the Police Department lobby 24 hours a day.
If you need a police officer to respond to a call, DIAL 9-1-1. When there is an emergency, lives are in danger, serious injury, serious medical condition, crime in progress or any other situation needing immediate attention. If you think about calling 911 or wonder should I call 911, please call 911.
Yes. You can still call the non-emergency number (630) 719-4740. When you call during business hours (8:00 a.m. to 4:30 p.m. Monday through Friday) you will be guided though an automated attendant and if you cannot find the right option to answer your question a member of the Police Department will take and answer your question(s).
After business hours, when you call the non-emergency number, your call will be routed through an automated attendant, if you cannot find the right option, you will be given an opportunity to leave a message. Your message will be returned during business hours.
A Public Works employee will remain on call 24 hours a day, as they currently do, in order to respond to emergencies. You can call 911 and they will dispatch the Public Works employee to respond to any emergency that occurs. Non-emergency calls can be made to Public Works the next business day at 8:00 am to 4:30 pm, Monday through Friday.
It is unlawful for vehicles to park on any street within the village on which there is an accumulation of snow two inches or greater in depth.
(parking over sidewalks, parking overnight)
Parking a car in a way that blocks sidewalks is prohibited by Village ordinance. The Village understands that moving cars off the street at night might require the blockage of a section of sidewalk. The Police Department is directed to exercise tolerance and discretion in enforcing the “sidewalk ordinance” after 10:00 p.m. and before 5:30 a.m. Temporary permission for vehicle parking due to mechanical failure, lack of parking space caused by overnight guests, or driveway repairs may be granted by calling (630) 968-2866 before midnight.
Yes, it is unlawful for any person age sixteen (16) years old and younger to be present at, in, or on any public assembly, building, place, street, or highway within the corporate limits of the village unless accompanied by a parent or guardian, at any of the following times:
• 11:00 p.m. – 6:00 a.m., Sunday – Thursday
• 12:00 a.m. – 6:00 a.m., Friday and Saturday
Yes, the department will take fingerprints for a job application or professional license, however, you must provide the fingerprint cards and there is a $10 fee for residents for up to two (2) cards with a $1.00 fee for every additional card. The charge for non- residents is $25.00 for up to two (2) cards with a $5.00 charge for every additional card.
Sessions can be scheduled by appointment only, and are available for Woodridge residents only. Call 630-719-4727 for details and to schedule an appointment.
You can request a copy of a crash report at the Police Department in person by filling out a request form in person. If this is inconvenient call the Records Division at (630) 719-4742 and they can arrange to have the report mailed or emailed. The charge for the report is $5.00 if you order it in-person, however, you can also request an accident report online using www.docview.us.com and pay an $11 fee.
If you need a copy of a police report you have to fill out a Freedom of Information request and submit it to the Records Unit, who can be reached via telephone at (630) 719-4742. You can submit your request in person, via email or via fax. The department has 5 business days to respond to the request. After verification of identity, the department can then arrange to have the report picked up, mailed or emailed, whichever is more convenient.
Yes. Per village ordinance 5-2-2, all alarm locations within the Village of Woodridge, both residential and commercial are required to be licensed yearly at a charge of $10.00 per year. The permit holder shall pay the Village of Woodridge for each false alarm in excess of 2 in any 12 month period, beginning May 1st. The charge for the third and fourth alarms are $10.00 for each with the fifth and any subsequent false alarm being $15.00 for each.
The Village of Woodridge conducts entry level police officer testing approximately every two years. An eligibility list is established through our application and testing process. We are currently testing for police officer candidates, for application information, please contact Public Safety Recruitment at 800-343-4473 or visit their website at www.publicsafetyrecruitment.com.
Yes. When staff is available, the department will coordinate internships for students receiving credit for and enrolled in an accredited college or university. You can make the request by emailing wpdadmin@vil.woodridge.il.us.
There are 51 sworn officers assigned to the Woodridge Police Department. Officers are assigned to two divisions: Operations and Support. The Operations Division is the most visible component of the police department. Headed by a Deputy Police Chief and supervised by four patrol sergeants and one tactical sergeant, 35 patrol and tactical officers are responsible for responding to criminal complaints, traffic complaints, and miscellaneous calls for service in addition to providing high visibility patrol to residential and commercial properties on a daily basis. The Support Division is headed by a Deputy Chief who oversees Investigations, Communications, Information Management, Community Resource Center, and Special Projects. One Crime Prevention Officer reports to the Deputy Chief. Investigations is supervised by a sergeant to whom 3 detectives report. The Administrative Sergeant oversees Special Projects.
The Village actively monitors the speed of traffic in our community and tries to gain motorist compliance through a combination of education and enforcement. Our speed trailers are regularly deployed to warn inattentive motorists so they may adjust their speed accordingly. Speeding is consistently the most frequent traffic violation cited by the Woodridge Police Department. In fact, 2,482 speeding tickets were issued in 2010 in order to help address this issue. If you have a complaint about speeding vehicles in your neighborhood you can call 630-719-4740 or email the department at wpdadmin@vil.woodridge.il.us.
Police Department employees are expected to conduct themselves professionally. If you have a complaint that an employee conducted himself/herself in an inappropriate manner, you can register a complaint by contacting the on-duty watch commander. It should be noted, however, that the professional demeanor of a police employee is dictated by the circumstances facing that employee. Police brevity and a lack of expression are often the basis for unfounded complaints of discourteous conduct. If you have a complaint, you can stop into the police department and ask to speak to a police officer, or you can call the department at 630-719-4740 and ask to speak to the watch commander or email the complaint to wpdadmin@vil.woodridge.il.us.
According to the Illinois Vehicle Code, bicyclists are considered vehicles and are permitted to ride in the street. Bicyclists are required to follow the Rules of the Road in the same way as a motorized vehicle, but do have the right to utilize streets for riding. The Village cannot force usage of the bike paths.
Loud car stereos are a common problem in the spring and summer months when motorists drive with their windows down and the music turned up. Not only is this disturbing to residents, it is against the law. If you hear this type of violation, you may contact the Police Department at the non-emergency number (630) 719-4740. Be prepared to provide the dispatcher with as much information as possible, such as vehicle make and model and license plate, so that the officers may properly respond to your call.
Yes, we do allow residents and others to ride along with Police Officers as time and personnel availability permit. In order to ride along, you must fill out the ride along form and schedule an appointment with a Patrol Sergeant. Here is a link to our form.
You can learn more about what’s going on in your neighborhood by visiting www.crimereports.com. This website maps crime according to geographic location allowing you to see exactly where crimes occurred. Also you can access crime statistics at http://www.fbi.gov/chicago.
Contact the records department via telephone at (630) 719-4742 or stop into the Police Department during business hours (8:00 a.m. to 4:30 p.m. Monday through Friday).
If your vehicle has been towed and the officer indicated that your car will be released to you, you can contact the arresting officer, if your car has been seized as please call or stop into the Police Department and ask to speak to the Tactical Sergeant.
Currently, there are many concerns about calling 911 from a cell phone and not having your home address or location immediately pop up. Smart911 addresses this concern and is a free service that helps you communicate more effectively during emergencies. Smart911 improves the flow of information about you and members of your household - including children, the elderly and pets - to emergency response teams (police, fire, and paramedics) when you need it most - during a 9-1-1 call from any phone you've registered with Smart911. If you make a 9-1-1 call from your Smart911-verified phone number, your stored critical care and emergency information is automatically made available on the computer screen of 9-1-1 dispatchers where the Smart911 software has been installed. All residents of DuPage County are encouraged to register through Smart911. In order to participate in this program, you must go to their website www.Smart911.com and register your cell phone number. You can provide as much or as little information as you want.